Privacy Policy
Overview
This privacy policy is in regard to www.SuperSimpleSurvey.com and describes how the personal information and data provided by (1) survey creators and (2) survey respondents is collected and used by our website.
The options you have regarding supersimplesurvey.com’s use of your provided data and how you can update and access information you have disclosed with our company is also outlined in our privacy policy below.
Your survey data belongs to you. www.SuperSimpleSurvey.com acts as a channel between the survey creator and survey respondents - a type of “data caretaker” so to speak. Our company does not sell or disclose any personal information unless otherwise stated in the following privacy policy (Section 3: Situations in Which Personal Data is May be Shared with Third Parties).
Survey Creators
Order and account creation form:
Our order and account creation form requires customers to provide contact information (such as a name and email address) for billing, account creation purposes, filling customer’s orders and to contact a customer if we have trouble processing an order.
Information Use:
Collected information is used only for the creation of the account, conveying information about user accounts and upcoming features and benefits of Super Simple Survey programs.
We promise to take the utmost care of the information collected, and only to send relevant information on a occasional basis should we believe it is of value to you (we hate spam as much as everybody else).
Profile:
A profile is stored information that we keep on individual users that detail their viewing and account preferences. We store information that we collect through cookies, log files, clear gifs, and/or third party tools to create a profile of our users. Consequently, collected information is tied to the user’s account in order to improve the content of the site for the user and to pass along relevant information when required.
We do not share your profile or any personably identifiable data with other third parties.
Log Files:
Like most standard website servers, we use log files. This includes internet protocol (IP) addresses, browser type, internet service provider (ISP), referring/exit pages, platform type, date/time stamp, and number of clicks to analyze trends, administer the site, track user’s movement in the aggregate, and gather broad demographic information for aggregate use.** IP addresses, etc. are not linked to personally identifiable information.
Email Lists:
In order to make it easier for you to invite people to respond to your survey, you are able to upload lists of email addresses. Super Simple Survey will not sell, utilise or share these email addresses (or any email addresses collected by your surveys) in any way shape or form. Super Simple Survey shall only access this information under your direction (most commonly with support or survey creation services) and/or if conditions of Section 3 are met.
Security:
Super Simple Survey takes every precaution necessary to protect your data- information submitted by users via our website is protected both online and offline. When our registration/order form asks users to enter sensitive information (such as credit card number), that information is encrypted and is protected with the best encryption software in the industry - SSL. While on a secure page, such as our order form, the lock icon on the bottom of Web browsers such as Netscape Navigator and Microsoft Internet Explorer becomes locked, as opposed to un-locked (or open) which is the case when users are just ‘surfing’.
Data Storage:
All of your survey data collected by Super Simple Survey is kept securely on servers located in the United States of America. Super Simple Survey will process this data by your instruction and in accordance with all that is stated within this Privacy Policy and our Terms and Conditions.
Survey Respondents
Super Simple Survey takes every precaution necessary to protect all data collected by is secure. All survey data collected is done through a secure 128bit SSL connection, ensuring data integrity and security.
Be sure to read the ‘Survey Creators’ section of our privacy policy to be fully aware of how the data you provide in a survey is handled by the survey creator.
As explained in the ‘Survey Creators’ section, the email addresses of survey respondents will not be sold or shared by Super Simple Survey.
Anonymity of responses depends on whether the survey creator of the survey you’re answering is implementing the public response sharing feature or not. Contact the survey creator to find out.
Although Super Simple Survey does not sell or share your survey responses, email addresses or personal information to third parties, the creator of the survey you’re answering might, so it is important to check with them.
Note that Super Simple Survey acts as a “data caretaker” used by the survey creator who ultimately controls any data you’ve provided.
Situations in Which personal data may be shared with Third Parties
Super Simple Survey may use and share aggregated and statistical information which is non-identifiable.
Other instances of disclosure with third parties include:
If Super Simple Survey is compelled to share our information by law (eg. by issuing of a subpoena or by government request).
If the Survey creator has used the public reporting share feature to make survey responses public.
If the Terms and Conditions of our product have been breached by a user.
If there is solid evidence to suggest that doing so will:
- Protect the rights and safety of our company, users and others.
- Prevent and investigate fraud.
- Ensure network and service security.
If you have any queries, thoughts or concerns please don't hesitate to let us know by sending a mail to hello@supersimplesurvey.com
Last updated: 13/08/2017
Updated by: Nicholas McCreath
Updated by: Nicholas McCreath
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